Help People Find Your Services Through PA 211
If your organization provides services or resources to people in Pennsylvania, you can help make sure the people who need those services can find you.
PA 211 is a free information and referral service that helps people connect with local resources and services. PA 211 maintains a database of organizations and programs across Pennsylvania so that people can find help based on their needs and location.
For people looking for digital equity resources, being findable is especially important. Resources that can help people get connected, access devices, build digital skills, or get technology support can be difficult to find. Adding your organization to PA 211—and keeping your information up to date—helps make sure people can find the resources that are available in their community.
That is why it is important to add your organization to PA 211 and keep your information up to date. Accurate information helps people find the right services and makes it easier for community members, service providers, and others to connect with your organization.
PA 211 wants its database to be as complete, accurate, and helpful as possible. If your organization is already listed, you can review your information and request updates. If your organization is not listed, you can ask to have it added.
Need to Add Your Agency?
Community partners can request to be added to the PA 211 database at any time.
Visit pa211.org/agency-partners to learn more about the process, review PA 211’s inclusion policy, and fill out the form to request that your organization be added.
After you submit your information, a PA 211 database manager will review your submission and contact you if they have any questions.
How to Update Your Agency Information
If your organization is already listed in PA 211, you can request updates to your agency, programs, or locations.
1. Go to the PA 211 Agency Partners page.
Visit pa211.org/agency-partners and click “Request an Update.”
2. Search for your agency.
Enter your agency’s name. You may see a list of agencies with names similar to yours. You can change the search option from “contains” to “equals” to narrow your results.
3. Select your agency.
Click on your agency’s name to view its information. You can select your Agency Name in the top-left menu, as well as individual programs and locations, to review the information associated with each one.
4. Submit a revision request.
When you find information that needs to be changed, click “Submit Revision Request” at the top of the page.
5. Check your email.
Within a few minutes, you will receive an email with a link to submit your update. You will need to provide your name, phone number, and email address.
If you need to update information for another program or location, select that program or location from the menu on the left and request a separate link for that revision.
Need Help?
PA 211 provides a video walkthrough to guide community partners through the process of adding or updating their information. You can also review PA 211’s inclusion policy before submitting your request.
Visit pa211.org/agency-partners to get started.